FAQ

Once your order ships, you will receive a confirmation email with tracking details. If you have not received an update, please contact us at info@smashbunnies.com.

Orders may only be canceled before they are processed or shipped. Please email us immediately at info@smashbunnies.com. Once shipped, cancellations are no longer possible.

If your order has not yet been shipped, we may be able to update the shipping address or item details. Please contact us as soon as possible at info@smashbunnies.com.

Refunds are processed within 7–10 business days after your returned item is delivered and inspected. You will receive a confirmation email once your refund has been issued.

Yes, Smash Bunnies offers international shipping. Shipping rates and delivery times are calculated at checkout.

Delivery times vary by destination. Estimated shipping timeframes are shown at checkout and in your shipping confirmation email.

Once your order ships, you will receive a tracking number via email. If you cannot find your tracking email, please contact us at info@smashbunnies.com.

We accept major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and other payment options available at checkout.

All transactions are securely processed. We do not store your payment details.

Please double-check your billing information. If the issue continues, contact your bank or card issuer for assistance. You may also reach out to us at info@smashbunnies.com.

Please refer to our Size Guide on each product page. If you need personalized sizing advice, email us at info@smashbunnies.com with your measurements and the item you're interested in.

Some popular styles may be restocked. Please check the product page for updates or contact us for availability information.